ABOUT US


OUR MISSION

Our Goal is to provide safe, warm water therapy to all dogs in our community.

To always be aware of our client’s concerns about their pets.

To make our clients and pets visit with us so enjoyable that they look forward to returning.

​ To create a fun and productive environment to our customers and their dogs.

CORE VALUES

  • Healthy Pets and Happy Clients: Client Service is our #1 priority. Our goal is to provide the best care at our facility to all of our clients.
  • Education: We strive to educate each client based on the individual needs for their pet.
  • Attentive to clients concerns: “Seek 1st to understand then be understood.” Our goal is to truly understand what the purpose of our clients visit is by attentively listening to them.
  • Rewarding Experience: Our goal is to make our clients and pets visit with us so enjoyable that they look forward to returning. We do this by giving exceptional and friendly service in a clean and safe facility.
  • Teamwork: We strive to create a fun and productive work environment so that work is a good experience for us and our staff. We do this by providing team meetings, social events, humorous atmosphere, and empower our employees to make contributions to the benefit of our team.
  • Progressive & Productive Practice: We achieve this by having a compassionate, knowledgeable and professional staff, utilizing the latest advances and implementing the most resent practices.
  • Advocate for pets and their families: We will develop individualized treatment plans to most benefit each pet.
  • Wagging tails: We treat your pet as if they were our own and strive to see them leave as healthy and happy as possible.
  • Superior Quality and Service: We constantly look to improve the quality of our practices and service.